Terms & Conditions

Last Updated: September 26, 2026

Welcome to Snatchery Collective. By accessing or using our website, you agree to the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

1. About Our Website

Snatchery Collective is an independently operated small business based in Utah, United States. Throughout these Terms & Conditions, the terms “we,” “us,” “our,” and “Snatchery Collective” refer to Snatchery Collective.

By using our website, you agree to comply with these terms and any applicable laws and regulations.

2. Products & Product Information

We make every effort to ensure that product descriptions, photographs, colors, sizing information, pricing, and other product details displayed on our website are accurate.

However, colors may appear slightly different depending on your device, screen settings, lighting, or photography. Because some of our products may be handmade, customized, or produced in limited quantities, slight variations may occur.

We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.

3. Pricing & Payments

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been successfully placed.

Payment must be successfully received before an order can be processed. We are not responsible for delays resulting from declined or unsuccessful payments.

4. Orders

Placing an order through our website does not guarantee that the order will be fulfilled if an unexpected issue occurs with inventory, payment, product availability, or other circumstances.

If we are unable to fulfill an order, we will contact the customer and provide an appropriate resolution, which may include a refund.

Please carefully review your order and shipping information before completing your purchase. Customers are responsible for providing accurate shipping and contact information.

5. Pre-Orders

From time to time, Snatchery Collective may offer products through pre-orders.

Pre-order items will have an estimated shipping timeframe listed on the applicable product page. Unless otherwise stated, pre-order items may take 2–4 weeks to ship from the pre-order closing date.

Pre-order timelines are estimates and may occasionally be affected by production, supply, shipping, or other circumstances outside of our control.

6. Shipping

Shipping and processing information is provided in our Shipping Policy.

Once an order has been shipped and transferred to the shipping carrier, delays caused by the carrier, weather, holidays, or circumstances outside of our control may occur.

Customers are responsible for providing an accurate shipping address at checkout. We are not responsible for delays or delivery issues resulting from an incorrect or incomplete address provided by the customer.

Please refer to our Shipping Policy for additional information.

7. Refunds

Our Refund Policy explains the requirements and process for requesting a refund.

Refund requests generally must be submitted within 14 days of the order being marked as delivered. Customers may be asked to provide a reason for the request and photographic proof of damage, defects, or other issues when applicable.

We review requests on a case-by-case basis and strive to work with customers fairly and reasonably.

Please refer to our Refund Policy for complete information.

8. Intellectual Property

All content on this website, including but not limited to logos, brand names, graphics, photographs, product designs, written content, videos, and other original materials, belongs to or is used by Snatchery Collective with appropriate permission.

You may not copy, reproduce, distribute, modify, sell, or use our content, branding, designs, or other intellectual property for commercial purposes without our prior written permission.

9. Website Use

You agree to use our website for lawful purposes only.

You may not use the website to:

• Violate any applicable laws or regulations

• Attempt to gain unauthorized access to our website or systems

• Interfere with the website's operation or security

• Upload malicious software or harmful content

• Use our website or content for fraudulent purposes

• Copy or reproduce our website content without permission

We reserve the right to restrict or terminate access to our website if we believe these Terms & Conditions have been violated.

10. Third-Party Services

Our website may use third-party services and platforms to provide certain functions, such as payment processing, shipping, analytics, website hosting, or other services.

We are not responsible for the policies, practices, availability, or functionality of third-party services. Your use of those services may also be subject to the third party's own terms and policies.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily modify, suspend, or discontinue portions of the website for maintenance, updates, improvements, or other reasons.

12. Limitation of Liability

To the extent permitted by applicable law, Snatchery Collective is not responsible for indirect, incidental, or consequential damages arising from the use of our website or the purchase or use of our products.

Nothing in these Terms & Conditions is intended to limit any rights or protections that cannot legally be limited under applicable law.

13. Changes to These Terms

We may update or modify these Terms & Conditions from time to time. Any changes will be posted on this page along with an updated “Last Updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.

14. Governing Law

These Terms & Conditions are governed by the laws of the State of Utah, without regard to its conflict-of-law principles.

Any applicable legal proceedings will be subject to the laws and jurisdiction applicable in the State of Utah, unless otherwise required by law.

15. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Snatchery Collective
Email: Snatcherycollective@gmail.com
Location: Utah, United States

By using our website or placing an order, you acknowledge that you have read and agree to these Terms & Conditions.